We want you to be completely satisfied with your purchase from 8-bit Game Boys. If you encounter any issues with your order, we’re here to help.
Returns for Defective or Incorrect Items
In the unlikely event that you receive a defective item or if we’ve accidentally sent you the wrong product, we sincerely apologize. We’re committed to making it right.
Return Window and Process
You have a 30-day window from the date of delivery to initiate a return for defective or incorrect items. To begin the process, please contact us through our dedicated contact form, indicating your order number. Our team will promptly guide you through the next steps.
Refund or Replacement Options
Once we’ve received and inspected the item, we’re happy to offer two solutions: a replacement item or a refund to your original payment source.
Conditions for Returns
Please note that returns are only accepted for items in unused condition. We appreciate your understanding in this matter.
Exclusions – Change of Mind
At this time, we do not accept returns for reasons related to a change of mind. We’re here to help if you have any concerns about the condition or quality of your order.
No Restocking Fees
Rest assured, we do not impose any restocking fees for returned items.
We’re dedicated to ensuring your satisfaction with every purchase from 8-bit Game Boys. If you have any questions or require further assistance, please don’t hesitate to get in touch.
Thank you for being part of our community!